If you have any other questions, please email support@xiwangs2.sg-host.com
Are Transactions Secure?
Yes, every transaction is encrypted and kept safe 24/7! Our goal is to establish complete transparency and trust with all of our customers.
How Are Shipping Times?
We try to ship out orders as fast as possible. Due to COVID-19, please expect delays with our carriers as they have an increased amount of orders to ship out. If you have any more questions regarding your order, please reach out to us at support@xiwangs2.sg-host.com . We’ve already taken the extra step and will send out an email to everyone who’s experiencing longer shipping times the situation with their order. Then you should expect to receive your order based on the shipping option you chose at checkout.
How Do Refunds Work?
We will refund or send you a FREE replacement for your order if it meets our criteria. Please contact support with your order # and a reason for a refund/replacement. Our team will be able to then take the proper steps in making it right for you. Please note that you will be responsible for returning the item before we issue your refund. This only applies within the first 30 days after delivery.
What Are The Terms & Conditions?
You can find all the company T&C / Privacy Policy notices at the footer of the site. For additional questions, just email us!
Where Is Everything Made?
Everything sourced and manufactured right here in the USA.